Timeshare Advisory

Yes, there are several legal avenues for canceling timeshare contracts in Mexico. The Federal Consumer Protection Law grants specific rights to buyers, including the right of revocation within 5 business days after signing. Beyond that period, it is possible to seek contract nullity due to consent defects, abusive clauses, or developer non-compliance.

The process varies depending on case complexity and developer cooperation. Direct negotiation can be resolved in 2 to 4 months. If PROFECO intervention is required, the process takes 3 to 6 months. Cases that reach litigation can extend from 6 to 18 months. At Loyal Service, we always seek the most efficient route.

As an owner, you have the right to: receive clear information about costs and conditions, access facilities according to your contract, participate in owner assemblies, know how maintenance fees are allocated, and request cancellation if contractual irregularities exist. NOM-029-SCFI specifically protects timeshare consumers.

While the contract is in effect, the developer can demand maintenance fee payments regardless of whether you use the unit. However, if fees have increased disproportionately or without justification, or if the developer has breached their obligations, there are legal grounds to challenge these charges.

Red flags include: requesting upfront payments before providing any service, guaranteeing results in impossible timeframes, not having a verifiable physical address, pressuring immediate decisions, and not providing a detailed service contract. Always verify that the company has a provable address, professional credentials for their lawyers, and clear contracts.