Privacy Policy
How we collect, use, and protect your personal information.
Data Controller
Loyal Service, located at Plaza Bahía, Local #6, Blvd. Riviera Nayarit, Nuevo Vallarta, Nayarit, Mexico, is responsible for the processing of personal data you provide, which will be protected in accordance with Mexico's Federal Law for the Protection of Personal Data Held by Private Parties.
Personal Data We Collect
We collect the following personal data when you interact with our website and services:
- Contact information: name, email address, phone number, provided through our contact form or when scheduling an appointment.
- Browsing data: IP address, browser type, pages visited, and time spent, collected through cookies.
Purpose of Data Processing
Your personal data will be used to:
- Respond to your inquiries and information requests.
- Schedule and manage appointments through our Calendly platform.
- Send communications related to our services.
- Improve your browsing experience on our website.
Cookies
Our website uses cookies to enhance your browsing experience. You can accept or decline cookies through the banner that appears when you visit our site. The cookies we use are:
- Essential cookies: necessary for the site to function.
- Analytics cookies: help us understand how visitors interact with the site.
Third-Party Services
Our website integrates the following third-party services:
- Calendly: for appointment management. When scheduling, your data is processed according to Calendly's privacy policy.
- Google Maps: to display our location. Google may collect data according to its own privacy policy.
- WhatsApp: for direct communication. Messages sent via WhatsApp are subject to Meta's privacy policy.
Your Rights
You have the right to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO rights). To exercise these rights, send an email to contact@loyalservice.com.mx with the subject line "ARCO Rights".
Contact
For any inquiries related to this privacy policy, please contact us:
- Email: contact@loyalservice.com.mx
- Phone: (33) 3483-7027
- Address: Plaza Bahía, Local #6, Nuevo Vallarta, Nayarit
Last updated: April 2026